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Export
Status
Title
Approval
Student
Priority
Updated
Open
Noise Complaint, Room 214
Approved
Alyssa Viner
Low
09:34 AM
7 apr 2026
Open
Room Swap Request — Building C
Pending
Jack Richard
Medium
-
Close
Noise Complaint, Room 214
Rejected
Daniel Shelton
Low
09:34 AM
7 apr 2026
Close
Guest Registration for Nov 15–17
Approved
Julia Timbrouck
Low
12:34 AM
7 apr 2026
Close
Noise Complaint, Room 214
Approved
Daniel Shelton
High
03:15 PM
9 apr 2026
Close
Guest Registration for Nov 15–17
Approved
Julia Timbrouck
Low
02:45 PM
10 apr 2026
Student Stuff
Tasks
Recruitment
Communication
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Help Center
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Tasks
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K
Tasks
All
Open
Closed
My Tasks
Main View
Filters
Create Task
Export
Status
Title
Approval
Student
Priority
Updated
Open
Noise Complaint, Room 214
Approved
Alyssa Viner
Low
09:34 AM
7 apr 2026
Open
Room Swap Request — Building C
Pending
Jack Richard
Medium
-
Close
Noise Complaint, Room 214
Rejected
Daniel Shelton
Low
09:34 AM
7 apr 2026
Close
Guest Registration for Nov 15–17
Approved
Julia Timbrouck
Low
12:34 AM
7 apr 2026
Close
Noise Complaint, Room 214
Approved
Daniel Shelton
High
03:15 PM
9 apr 2026
Close
Guest Registration for Nov 15–17
Approved
Julia Timbrouck
Low
02:45 PM
10 apr 2026
Student Stuff
Tasks
Recruitment
Communication
Inventory
Packages
Help Center
Dashboard
Tasks
Search
K
Tasks
All
Open
Closed
My Tasks
Main View
Filters
Create Task
Export
Status
Title
Approval
Student
Priority
Updated
Open
Noise Complaint, Room 214
Approved
Alyssa Viner
Low
09:34 AM
7 apr 2026
Open
Room Swap Request — Building C
Pending
Jack Richard
Medium
-
Close
Noise Complaint, Room 214
Rejected
Daniel Shelton
Low
09:34 AM
7 apr 2026
Close
Guest Registration for Nov 15–17
Approved
Julia Timbrouck
Low
12:34 AM
7 apr 2026
Close
Noise Complaint, Room 214
Approved
Daniel Shelton
High
03:15 PM
9 apr 2026
Close
Guest Registration for Nov 15–17
Approved
Julia Timbrouck
Low
02:45 PM
10 apr 2026
Student Stuff
Tasks
Recruitment
Communication
Inventory
Packages
Help Center
Dashboard
Tasks
Search
K
HOUSING HELP DESK
HOUSING HELP DESK
Requests Become Tasks.
Requests Become Tasks.
Nothing gets lost.
Nothing gets lost.
When a student submits a request, it becomes a task — trackable work tied to their student profile, with a clear owner and the context your team needs to follow through. Students check status themselves. No chasing.
When a student submits a request, it becomes a task — trackable work tied to their student profile, with a clear owner and the context your team needs to follow through. Students check status themselves. No chasing.
HOUSING HELP DESK
Requests Become Tasks.
Nothing gets lost.
When a student submits a request, it becomes a task — trackable work tied to their student profile, with a clear owner and the context your team needs to follow through. Students check status themselves. No chasing.
HOUSING HELP DESK
Requests Become Tasks.
Nothing gets lost.
When a student submits a request, it becomes a task — trackable work tied to their student profile, with a clear owner and the context your team needs to follow through. Students check status themselves. No chasing.
How it Works
Three steps. One system. Nothing gets lost.
Student Submits a Request
Students pick a category and submit through the portal. They can check status anytime — no chasing staff.
Request Becomes a Task
Each request becomes a task tied to the student profile — with a clear owner, category, and due date from the start.
Resolved and Followed Through
Staff resolve the request, the student gets notified, and your team has a clear record of what happened.
Student Submits a Request
Send
Create Request
Room Swap
Request
Room
Assignments
Housing
Release Form
Guest
Registration
Noise
Complaint
Moving
Issue
Other
How it Works
Three steps. One system. Nothing gets lost.
Student Submits a Request
Students pick a category and submit through the portal. They can check status anytime — no chasing staff.
Request Becomes a Task
Each request becomes a task tied to the student profile — with a clear owner, category, and due date from the start.
Resolved and Followed Through
Staff resolve the request, the student gets notified, and your team has a clear record of what happened.
Student Submits a Request
Send
Create Request
Room Swap
Request
Room
Assignments
Housing
Release Form
Guest
Registration
Noise
Complaint
Moving
Issue
Other
How it Works
Three steps. One system. Nothing gets lost.
Student Submits a Request
Students pick a category and submit through the portal. They can check status anytime — no chasing staff.
Request Becomes a Task
Each request becomes a task tied to the student profile — with a clear owner, category, and due date from the start.
Resolved and Followed Through
Staff resolve the request, the student gets notified, and your team has a clear record of what happened.
Student Submits a Request
Send
Create Request
Room Swap
Request
Room
Assignments
Housing
Release Form
Guest
Registration
Noise
Complaint
Moving
Issue
Other
How it Works
Three steps. One system. Nothing gets lost.
Student Submits a Request
Students pick a category and submit through the portal. They can check status anytime — no chasing staff.
Request Becomes a Task
Each request becomes a task tied to the student profile — with a clear owner, category, and due date from the start.
Resolved and Followed Through
Staff resolve the request, the student gets notified, and your team has a clear record of what happened.
Student Submits a Request
Send
Create Request
Room Swap
Request
Room
Assignments
Housing
Release Form
Guest
Registration
Noise
Complaint
Moving
Issue
Other
Student Submits a Request
Students pick a category and submit through the portal. They can check status anytime — no chasing staff.
Request Becomes a Task
Each request becomes a task tied to the student profile — with a clear owner, category, and due date from the start.
Resolved and Followed Through
Staff resolve the request, the student gets notified, and your team has a clear record of what happened.
What Teams Can Do
What Teams Can Do
Built for the way housing and ResLife teams actually work — with the controls to keep things consistent.
Built for the way housing and ResLife teams actually work — with the controls to keep things consistent.
Student
See the full picture, instantly
See the full picture, instantly
Each request becomes a task tied to the student profile — room, housing history, open items — so staff have context before they act.
Each request becomes a task tied to the student profile — room, housing history, open items — so staff have context before they act.
Open
Noise Complaint, Room 214
Approved
Alyssa Viner
Open
Room Swap Request — Building C
Pending
Jack Richard
Close
Noise Complaint, Room 214
Rejected
Daniel Shelton
Close
Guest Registration for Nov 15–17
Approved
Julia Timbrouck
Jurgen Wolff
Thomas Hulk
Amanda Strein
Filters
Create Task
Main View
Assign, track,
and follow through
Assign, track,
and follow through
Assign, track, and follow through
Clear ownership from the start. Staff manage everything from one screen — updates, status, resolution.
Clear ownership from the start. Staff manage everything from one screen — updates, status, resolution.
Close
Open
Approved
Keep students
in the loop
Keep students
in the loop
Keep students in the loop
Students check their own request status in the portal. Fewer “any update?” emails. More trust in the process.
Students check their own request status in the portal. Fewer “any update?” emails. More trust in the process.
All
Open
Closed
My Tasks
Open
Medium
Approved
Open
Low
Pending
Close
High
Rejected
Close
Low
Pending
Controls and guardrails that scale
Controls and guardrails that scale
Category-level settings, auto-deadlines, default tags, and task limits keep workflows consistent as volume grows.
Category-level settings, auto-deadlines, default tags, and task limits keep workflows consistent as volume grows.
What Teams Can Do
Built for the way housing and ResLife teams actually work — with the controls to keep things consistent.
Student
See the full picture, instantly
Each request becomes a task tied to the student profile — room, housing history, open items — so staff have context before they act.
Open
Noise Complaint, Room 214
Approved
Alyssa Viner
Open
Room Swap Request — Building C
Pending
Jack Richard
Close
Noise Complaint, Room 214
Rejected
Daniel Shelton
Close
Guest Registration for Nov 15–17
Approved
Julia Timbrouck
Jurgen Wolff
Thomas Hulk
Amanda Strein
Filters
Create Task
Main View
Assign, track,
and follow through
Clear ownership from the start. Staff manage everything from one screen — updates, status, resolution.
Close
Open
Approved
Keep students
in the loop
Students check their own request status in the portal. Fewer “any update?” emails. More trust in the process.
All
Open
Closed
My Tasks
Open
Medium
Approved
Open
Low
Pending
Close
High
Rejected
Close
Low
Pending
Controls and guardrails that scale
Category-level settings, auto-deadlines, default tags, and task limits keep workflows consistent as volume grows.
What Teams Can Do
Built for the way housing and ResLife teams actually work — with the controls to keep things consistent.
Student
See the full picture, instantly
Each request becomes a task tied to the student profile — room, housing history, open items — so staff have context before they act.
Open
Noise Complaint, Room 214
Approved
Alyssa Viner
Open
Room Swap Request — Building C
Pending
Jack Richard
Close
Noise Complaint, Room 214
Rejected
Daniel Shelton
Close
Guest Registration for Nov 15–17
Approved
Julia Timbrouck
Jurgen Wolff
Thomas Hulk
Amanda Strein
Filters
Create Task
Main View
Assign, track,
and follow through
Clear ownership from the start. Staff manage everything from one screen — updates, status, resolution.
Close
Open
Approved
Keep students
in the loop
Students check their own request status in the portal. Fewer “any update?” emails. More trust in the process.
All
Open
Closed
My Tasks
Open
Medium
Approved
Open
Low
Pending
Close
High
Rejected
Close
Low
Pending
Controls and guardrails that scale
Category-level settings, auto-deadlines, default tags, and task limits keep workflows consistent as volume grows.
What Students See
What Students See
A clean, self-serve experience where students submit requests and track what happens next — without chasing anyone.
A clean, self-serve experience where students submit requests and track what happens next — without chasing anyone.
Visual category picker for fast, accurate submissions
Real-time status updates — no follow-up emails needed
Mobile-first, works on any device
A complete record of every request and resolution
9:41
University
of Indianapolis
My Requests
Create Request
Active
Task ID
#4798
Open
Room Swap Request — Building C
Room Swap Request
1 hour ago
Completed
Task ID
#4798
Close
Noise Complaint, Room 214
Message
Loud music and talking coming from room 214 every night after 11 PM. It's affecting my sleep and ability to study.
Noise Complaint
3 days ago
Task ID
#4756
Close
Guest Registration for Nov 15–17
Guest Registration
12 days ago
staging-housing.cloud
University
of Indianapolis
Dashboard
App & Forms
Residency
Payments
Jobs
Room Swap
Request
Room Swap Request
Title
Request title
Sensitivity
Not Sensitive
Back
Who do you want to swap with? *
Your answer
When do you want to swap with them? *
Your answer
Where are you swapping with or from? *
Your answer
I attest that I have spoken with the other student about swapping. *
Typing...
Save
What Students See
A clean, self-serve experience where students submit requests and track what happens next — without chasing anyone.
Visual category picker for fast, accurate submissions
Real-time status updates — no follow-up emails needed
Mobile-first, works on any device
A complete record of every request and resolution
9:41
University
of Indianapolis
My Requests
Create Request
Active
Task ID
#4798
Open
Room Swap Request — Building C
Room Swap Request
1 hour ago
Completed
Task ID
#4798
Close
Noise Complaint, Room 214
Message
Loud music and talking coming from room 214 every night after 11 PM. It's affecting my sleep and ability to study.
Noise Complaint
3 days ago
Task ID
#4756
Close
Guest Registration for Nov 15–17
Guest Registration
12 days ago
staging-housing.cloud
University
of Indianapolis
Dashboard
App & Forms
Residency
Payments
Jobs
Room Swap
Request
Room Swap Request
Title
Request title
Sensitivity
Not Sensitive
Back
Who do you want to swap with? *
Your answer
When do you want to swap with them? *
Your answer
Where are you swapping with or from? *
Your answer
I attest that I have spoken with the other student about swapping. *
Typing...
Save
What Students See
A clean, self-serve experience where students submit requests and track what happens next — without chasing anyone.
Visual category picker for fast, accurate submissions
Real-time status updates — no follow-up emails needed
Mobile-first, works on any device
A complete record of every request and resolution
9:41
University
of Indianapolis
My Requests
Create Request
Active
Task ID
#4798
Open
Room Swap Request — Building C
Room Swap Request
1 hour ago
Completed
Task ID
#4798
Close
Noise Complaint, Room 214
Message
Loud music and talking coming from room 214 every night after 11 PM. It's affecting my sleep and ability to study.
Noise Complaint
3 days ago
Task ID
#4756
Close
Guest Registration for Nov 15–17
Guest Registration
12 days ago
staging-housing.cloud
University
of Indianapolis
Dashboard
App & Forms
Residency
Payments
Jobs
Room Swap
Request
Room Swap Request
Title
Request title
Sensitivity
Not Sensitive
Back
Who do you want to swap with? *
Your answer
When do you want to swap with them? *
Your answer
Where are you swapping with or from? *
Your answer
I attest that I have spoken with the other student about swapping. *
Typing...
Save
What Students See
A clean, self-serve experience where students submit requests and track what happens next — without chasing anyone.
Visual category picker for fast, accurate submissions
Real-time status updates — no follow-up emails needed
Mobile-first, works on any device
A complete record of every request and resolution
9:41
University
of Indianapolis
My Requests
Create Request
Active
Task ID
#4798
Open
Room Swap Request — Building C
Room Swap Request
1 hour ago
Completed
Task ID
#4798
Close
Noise Complaint, Room 214
Message
Loud music and talking coming from room 214 every night after 11 PM. It's affecting my sleep and ability to study.
Noise Complaint
3 days ago
Task ID
#4756
Close
Guest Registration for Nov 15–17
Guest Registration
12 days ago
staging-housing.cloud
University
of Indianapolis
Dashboard
App & Forms
Residency
Payments
Jobs
Room Swap
Request
Room Swap Request
Title
Request title
Sensitivity
Not Sensitive
Back
Who do you want to swap with? *
Your answer
When do you want to swap with them? *
Your answer
Where are you swapping with or from? *
Your answer
I attest that I have spoken with the other student about swapping. *
Typing...
Save
Built on Real Feedback
Built on Real Feedback
Partners are already using Tasks
— and the results speak for themselves.
Partners are already using Tasks — and the results speak for themselves.
Tasks Submitted
Tasks Submitted
Closed in 3 Weeks
Closed in 3 Weeks
5→1
5→1
Systems Consolidated
Systems Consolidated
Built on Real Feedback
Partners are already using Tasks — and the results speak for themselves.
Tasks Submitted
Closed in 3 Weeks
5→1
Systems Consolidated
Built on Real Feedback
Partners are already using Tasks
— and the results speak for themselves.
Tasks Submitted
Closed in 3 Weeks
5→1
Systems Consolidated
Built on Real Feedback
Partners are already using Tasks
— and the results speak for themselves.
Tasks Submitted
Closed in 3 Weeks
5→1
Systems Consolidated
9:41
staging-housing.cloud
9:41
staging-housing.cloud
9:41
staging-housing.cloud
9:41
staging-housing.cloud
9:41
University
of Indianapolis
My Requests
Create Request
Active
Task ID
#4798
Open
Room Swap Request — Building C
Category
Room Swap Request
Creation Date
1 hour ago
Completed
Task ID
#4798
Close
Noise Complaint, Room 214
Message
Loud music and talking coming from room 214 every night after 11 PM. It's affecting my sleep and ability to study.
Category
Noise Complaint
Creation Date
3 days ago
Task ID
#4756
Close
Guest Registration for Nov 15–17
Category
Guest Registration
Creation Date
12 days ago
staging-housing.cloud
9:41
staging-housing.cloud
9:41
staging-housing.cloud
9:41
staging-housing.cloud
9:41
staging-housing.cloud
9:41
University
of Indianapolis
My Requests
Create Request
Active
Task ID
#4798
Open
Room Swap Request — Building C
Category
Room Swap Request
Creation Date
1 hour ago
Completed
Task ID
#4798
Close
Noise Complaint, Room 214
Message
Loud music and talking coming from room 214 every night after 11 PM. It's affecting my sleep and ability to study.
Category
Noise Complaint
Creation Date
3 days ago
Task ID
#4756
Close
Guest Registration for Nov 15–17
Category
Guest Registration
Creation Date
12 days ago
staging-housing.cloud
9:41
staging-housing.cloud
9:41
staging-housing.cloud
9:41
staging-housing.cloud
9:41
staging-housing.cloud
9:41
University
of Indianapolis
My Requests
Create Request
Active
Task ID
#4798
Open
Room Swap Request — Building C
Category
Room Swap Request
Creation Date
1 hour ago
Completed
Task ID
#4798
Close
Noise Complaint, Room 214
Message
Loud music and talking coming from room 214 every night after 11 PM. It's affecting my sleep and ability to study.
Category
Noise Complaint
Creation Date
3 days ago
Task ID
#4756
Close
Guest Registration for Nov 15–17
Category
Guest Registration
Creation Date
12 days ago
staging-housing.cloud
9:41
staging-housing.cloud
9:41
staging-housing.cloud
9:41
staging-housing.cloud
9:41
staging-housing.cloud
9:41
University
of Indianapolis
My Requests
Create Request
Active
Task ID
#4798
Open
Room Swap Request — Building C
Category
Room Swap Request
Creation Date
1 hour ago
Completed
Task ID
#4798
Close
Noise Complaint, Room 214
Message
Loud music and talking coming from room 214 every night after 11 PM. It's affecting my sleep and ability to study.
Category
Noise Complaint
Creation Date
3 days ago
Task ID
#4756
Close
Guest Registration for Nov 15–17
Category
Guest Registration
Creation Date
12 days ago
staging-housing.cloud
See It in Action
Ready to stop losing requests in email threads?
See how Housing Cloud’s help desk works for your campus.
See It in Action
Ready to stop losing requests in email threads?
See how Housing Cloud’s help desk works for your campus.
See It in Action
Ready to stop losing requests in email threads?
See how Housing Cloud’s help desk works for your campus.
See It in Action
Ready to stop losing requests in email threads?
See how Housing Cloud’s help desk works for your campus.
Commitment to Security & Accessibility
Commitment to Security & Accessibility
We believe every student and staff member deserves a secure, accessible experience — that commitment is built into the platform.
We believe every student and staff member deserves a secure, accessible experience — that commitment is built into the platform.
Service Organization
Control Type II
SOC 2 Type II
SOC 2 Type II
Compliant
Compliant
Cybersecurity
Web Content Accessibility
Guidelines Level AA
WCAG 2.1 AA
WCAG 2.1 AA
Compliant
Compliant
VPAT Ready
Voluntary Product Accessibility Template
(Section 508)
Education
Technology 2023
Gold Winner
Top Student Engagement Solutions Provider
Top Student Engagement Solutions Provider
Commitment to Security & Accessibility
We believe every student and staff member deserves a secure, accessible experience — that commitment is built into the platform.
Service Organization
Control Type II
SOC 2 Type II
Compliant
Cybersecurity
Web Content Accessibility
Guidelines Level AA
WCAG 2.1 AA
Compliant
VPAT Ready
Voluntary Product Accessibility Template
(Section 508)
Education
Technology 2023
Gold Winner
Top Student Engagement Solutions Provider
Commitment to Security & Accessibility
We believe every student and staff member deserves a secure, accessible experience — that commitment is built into the platform.
Service Organization
Control Type II
SOC 2 Type II
Compliant
Cybersecurity
Web Content Accessibility
Guidelines Level AA
WCAG 2.1 AA
Compliant
VPAT Ready
Voluntary Product Accessibility Template
(Section 508)
Education
Technology 2023
Gold Winner