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RA check-ins, incident follow-ups and the 2am emergency phone have lived in scattered places. Res Life brings them into Housing.Cloud with two features built to work together.
Scheduled outreach. Set a check-in cadence for all residents or one building, attach a custom form and preview how many records will be created
The right person on each check-in. Assign the responsible staffer, any student staffer or the student as a self-assessment, and add one-off check-ins anytime
One roster for coverage. See Pending, Overdue and Completed per student. Urgent flags open a real task with full context
On-call for every tier. Build rotations for RAs, pro staff and dean on call, with escalation over SMS or email when an alert isn’t acknowledged
Handoffs that hold together. Shift checklists, pinned shift notes, swap requests with approval rules, and availability and blackout dates from student staff
Where to find it: Admin Portal > Res Life (beta; ask us to enable it in production)
